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About Credits

Frequently Asked Questions

Please find the answers to our most frequently asked questions below:

About Happysend?
How can I be assured you will do as you say?
How do I know the transaction has been successful?
How do we deliver Airtime to the Receiver's Phone?
How good is the quality of the products in your Catalog?
How long does it take for the airtime to be credited?
How to pay for your order
I want to send a gift/surprise. Can I do this?
Is this website secure?
What is a Happysend Transaction Number (HT Number)?
What is Airtime Credit?
What Networks do you Cover?
When will an order be ready for collection?
Why do you charge a service fee?
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